Nine checkpoints between the lab and your door.
Anyone can say “high quality.” Here is exactly what happens to every vial before it reaches you, and how you can verify it yourself.
From qualified source to your lab bench.
Each step exists because something can go wrong there. Here's how we close the gap.
- 1verified_user
Qualified sources
Before a manufacturing partner ships us a single lot, they pass our qualification. We look at their production standards, their documentation and their track record. Partners only stay on our list while their batches keep passing.
Why it matters: consistency starts before the material exists. - 2science
Independent testing
Most products are sent to an independent third-party laboratory for identity and purity analysis before they're offered for sale.
Why it matters: the label is a claim; the test is the proof. - 3lab_profile
Published documentation
Certificates of Analysis are published in our COA database. Your vial carries a batch number; the report carries the same number.
Why it matters: you can verify the exact lot you receive. - 4fact_check
Receiving inspection
When a lot arrives, we check it by hand: seals intact, labels matching the order, batch numbers matching the documentation, quantities matching the invoice.
Why it matters: errors get caught here, not in your lab. - 5ac_unit
Cold storage on site
Lyophilised vials go straight into our own refrigerated storage at 2–8 °C, protected from light, and stay there until the day they ship. We don't use third-party warehouses.
Why it matters: peptide stability depends on how material is kept. - 6task_alt
Confirmed before you pay
When you order, we confirm the exact stock and send the full total before any payment is taken. No backorders, no substitutions without your approval.
Why it matters: you never pay for something we can't send. - 7package_2
Sealed, secure packaging
Every order, from one vial to fifty, is sealed and packed securely for transport across Costa Rica's roads and climate.
Why it matters: material arrives the way it left. - 8local_shipping
Tracked local delivery
Orders are processed in 1–2 business days and delivered in 1–2 business days after dispatch, with tracking. No customs, no import fees, no border.
Why it matters: fewer days in transit, fewer things that can go wrong. - 9support_agent
Support after delivery
If a vial arrives damaged or doesn't match your order, message us within 7 days with photos. We replace it.
Why it matters: our responsibility doesn't end at your door.
What we will never do.
Every vial is stored cold and delivered fast. If a vial arrives damaged or doesn't match your order, tell us within 7 days with a photo and we replace it. No arguments.
The details people ask about.
An independent third-party laboratory, not us and not the manufacturer. Most products are tested before sale.
Identity (that the compound is what the label says), purity, the batch number and the test date.
Supplier relationships are confidential, as in most of the industry. What we publish instead is the test results, which is what actually tells you about the material.
Orders are delivered within Costa Rica in 1–2 business days after dispatch, so material spends very little time outside storage.
Documented. Cold-stored. Delivered.
Browse 50 research compounds, each with a published Certificate of Analysis.
